Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Generate accurate HIP reports based on your project data
• Communicate with you about your account and our Service
• Process transactions and send related information
• Provide customer support and respond to inquiries
• Analyze usage trends to improve the user experience
• Detect, prevent, and address technical issues and security vulnerabilities

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• To comply with legal obligations or respond to lawful requests
• To protect our rights, property, or safety, or that of our users
• With service providers who help us operate our Service, under confidentiality agreements
• In connection with a merger, acquisition, or sale of assets. In such cases, we will notify you before your information is transferred and becomes subject to a different privacy policy.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security assessments. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. Project data and generated reports are retained according to your account settings and applicable regulations.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Delete your account and associated data
• Export your data in a portable format
• Opt out of marketing communications
• Ask us to limit how we process your data in specific situations, such as while a dispute is being resolved

To exercise any of these rights, contact us at legal@homeres.ai.

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and improve our Service. You can control cookie settings through your browser preferences, though disabling cookies may affect certain Service functionality.

8. Third-Party Services

Our Service integrates with third-party services, including property data providers and external processing services. These integrations operate under their own privacy policies. We only share data with third parties to the extent necessary to provide the Service, and we do not authorize them to use your data for their own purposes. We recommend reviewing the privacy policies of any third-party services you connect to through HomeRES.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes via email or through our Service and update the "Last updated" date at the top of this policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: